Return & Refund Policy

1. 7-Day Return Guarantee

Due to the hygienic nature of cosmetic and personal skincare products, we accept returns within 7 days of delivery only if the product received is:

• Damaged or leaked during transit
• Defective seal or incorrect variant delivered
• Expired product delivered

2. Non-Returnable Items

For safety and health reasons, opened, used, or unsealed cosmetic products cannot be returned unless delivered in a damaged state.

3. How to Request a Return

To initiate a return or replacement request:

1. Email us at [email protected] or WhatsApp us at +91 89891 94853 within 7 days of receiving your order.
2. Include your Order ID, clear unboxing photos/videos of the damaged item.
3. Our quality check team will verify the request within 24–48 hours.

4. Refund Process & Timelines

Once your return is inspected and approved, a full refund will be initiated back to your original Razorpay payment source (Bank/UPI/Card) within 5–7 business days.

5. Need Assistance?

For any queries regarding returns or replacements, reach out to customer care at: [email protected] or call +91 89891 94853 (Indore, MP, India).